Incident Response & Breach Notification Kit
Step-by-step incident response playbooks and breach notification templates for all 50 states.
About This Template
Be prepared before an incident occurs. This kit provides complete incident response playbooks, breach notification timelines and templates for state and federal regulators, internal escalation procedures, and post-incident review frameworks. Covers all 50 states plus DC breach notification requirements.
When a breach happens, you don't have time to Google notification deadlines. The all-50-states matrix gives you the timeline, the authority to notify, the format, and whether you need to notify the AG or just consumers — all in one lookup. The playbooks cover the most common fintech incident types (unauthorized access, vendor breach, payment fraud, data exposure) with step-by-step response procedures. Includes tabletop exercise scenarios so you can practice before something actually goes wrong.
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Who Is This For?
- → You don't know your breach notification deadline off the top of your head — and in a real incident, you won't have time to look it up
- → You've never done a tabletop exercise and your bank partner or examiner is starting to ask if you have
- → Your incident response plan exists but it's untested and you're not confident it would hold up under pressure
- → You need to meet the federal banking regulator 36-hour computer-security incident notification requirement
- → Your fintech operates across multiple states and you need a single-reference tool for jurisdiction-specific notification requirements
Preview
Incident severity classification — Critical through Low with response times and executive notification requirements
IR RACI matrix — who does what for Detection, Containment, Eradication, and Recovery
State breach notification requirements — deadlines, thresholds, and penalties for all 50 states + DC
Incident response lifecycle — Prepare, Detect, Contain, Eradicate, Recover, Lessons Learned
Excel template — Incident Log with severity classification, timeline tracking, and notification status
IR Dashboard — incident counts by severity, mean time to respond, and breach notification tracking
What's Included
- Incident response plan template
- Incident classification and severity matrix
- Breach notification letter templates
- All 50 states + DC notification requirements
- Incident timeline and tracking log
- Post-incident review template
- Tabletop exercise scenarios
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Frequently Asked Questions
How does the all-50-states notification matrix work?
For each state and DC, the matrix shows: the notification deadline (ranging from 30 to 90 days, some "expedient"), who must be notified (consumers only, AG, or both), the threshold for triggering notification (number of residents affected), whether there's a cure period before penalties apply, and the penalty range. It's a single-lookup reference designed to be used under time pressure.
What incident types do the playbooks cover?
The kit includes step-by-step response playbooks for the 4 most common fintech incident types: unauthorized account access (hacking/credential stuffing), vendor/third-party breach, payment fraud, and data exposure (misconfiguration or insider). Each playbook follows the PICERL lifecycle — Prepare, Identify, Contain, Eradicate, Recover, Lessons Learned.
What's in the tabletop exercise kit?
The standalone tabletop kit includes a facilitator guide, 6 scenario cards (each a 1-page scenario brief with inject questions), a participant worksheet, a findings capture template, and a post-exercise action items log. It's designed to run in 90 minutes with no additional prep beyond distributing the scenario card on the day.
How does the incident severity classification work?
The severity matrix is a 2-axis assessment: Scope (how many records/accounts affected) and Impact (financial, operational, and reputational). Critical incidents require executive notification within 1 hour and regulatory notification within 24–72 hours. High incidents trigger management notification within 4 hours. The matrix auto-classifies based on your inputs.
Does the kit cover federal notification requirements, not just state?
Yes. In addition to all 50 state breach notification laws, the kit covers federal notification requirements under GLBA (FTC Safeguards Rule — notify the FTC within 30 days of a breach affecting 500+ customers), HIPAA (if applicable), and federal banking agency notification requirements (OCC, FDIC, Fed — 36-hour notification requirement for computer-security incidents under the NBER rule).
Can I use the breach notification letter templates as-is?
The templates are designed to be modified for each specific incident — they include blanks for the incident date, type of data affected, number of consumers affected, and specific steps taken. They're written in plain language designed to meet state notice content requirements. Legal review is always recommended before sending actual notifications.
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